KPI Architecture & Performance Alignment
Is your business looking to build a KPI system that drives performance, boosts profits, and creates a competitive edge?
W&A Consulting’s KPI Consulting Service offers a comprehensive solution to help businesses establish an effective and transparent KPI system that aligns closely with strategic objectives.
Benefits of W&A’s KPI Architecture & Performance Alignment
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Boost Performance: Effective KPIs translate goals into action, increasing team productivity by up to 20% (according to research from our website).
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Increase Profitability: KPIs aligned with strategic goals help optimize resources and revenue.
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Competitive Advantage: 24/7 KPI Dashboard provides real-time data for faster decision-making.
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Strategic Alignment: KPIs keep your business focused on long-term objectives, strengthen your reputation, and attract investment.
Step-by-Step Process for Building an Effective KPI System
Step 1: Analyze Strategic Goals and Business Status
Objective: Gain a deep understanding of the company’s strategic vision and current status to design a KPI system that maximizes performance.
Activities:
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Meet with leaders and departments to identify specific goals (e.g., profit growth, productivity improvement, market expansion).
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Analyze employee performance data, operational processes, and financial results to identify strengths, weaknesses, and improvement opportunities.
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Identify key drivers of competitive advantage in the industry.
Outcome: Initial analysis report, outlining strategic goals to measure (e.g., increase revenue by 20%, reduce costs by 10%) and gaps in performance management.
Step 2: Design KPIs Based on the SMART Model
Objective: Develop specific, measurable, achievable, relevant, and time-bound KPIs to enhance performance and profitability.
Activities:
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Create KPIs at organizational, departmental, and individual levels, such as:
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Organization-level: Revenue growth, profit margin, market share.
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Departmental-level: Sales performance, on-time project delivery rate.
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Individual-level: Personal sales, customer satisfaction rate.
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Align KPIs with strategic goals (e.g., profit increase, improved service quality).
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Conduct market research to set competitive KPI benchmarks.
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Avoid common pitfalls, such as unrealistic or misaligned KPIs.
Outcome: A SMART KPI system with clear direction to improve performance and drive profits.
Step 3: Develop Supporting Software Tools to Monitor and Manage KPIs
Objective: Implement effective tools for monitoring KPIs and supporting quick decision-making.
Activities:
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Build a customized 24/7 KPI Dashboard providing real-time data on:
- Individual and team performance
- Performance trends against strategic goals (e.g., revenue, market share)
- Resource allocation and legal compliance
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Use automation to simplify data collection and analysis, minimize errors, and save time.
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Train staff on how to use the KPI Dashboard effectively.
Outcome: A modern KPI Dashboard that enables continuous performance tracking and profit optimization.
Step 4: Implement KPI System with Experienced Professionals
Objective: Put the KPI system into practice, ensuring employees are aligned with business goals to enhance performance.
Activities:
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W&A’s experienced team works on-site to deploy the KPIs, clearly communicating objectives and measurement methods to each department.
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Conduct employee training to increase understanding, motivation, and productivity through KPI-driven engagement.
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Link KPIs to rewards and bonuses to encourage goal achievement and support business growth.
Outcome: A fully implemented KPI system with staff working toward strategic objectives, driving higher performance.
Step 5: Ensure Legal Compliance
Objective: Make sure the KPI system and related policies comply with all relevant laws and regulations, avoiding legal risks.
Activities:
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Review financial KPIs (e.g., revenue, profit) for compliance with Accounting Law, Tax Law, and insurance regulations.
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Advise on the latest legal updates (e.g., Decree 49/2025, 70/2025 per W&A Consulting references).
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Ensure KPIs are non-discriminatory and uphold employee rights.
Outcome: A legally compliant KPI system that enhances business credibility and strengthens your competitive advantage.
Step 6: Continuously Evaluate and Improve the KPI System
Objective: Keep the KPI system effective and aligned with market changes and strategic goals.
Activities:
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Regularly assess KPI effectiveness by comparing them with initial targets (e.g., profit, productivity).
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Gather feedback from employees, leaders, and clients to refine KPIs.
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Update the KPI Dashboard with the latest market data to maintain a leadership position.
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W&A provides continuous support to adapt to policy or regulatory changes and refine KPIs as needed.
Outcome: A continuously improving KPI system that sustains high performance and competitive advantage.
Why Choose W&A for KPI Consulting?
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Experienced Professionals: Our team consists of industry veterans who deliver practical, real-world KPI solutions.
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Comprehensive Solutions: From design and dashboard implementation to long-term support, we cover every step.
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Flexible Packages: Choose from short- or long-term consulting services tailored to businesses of all sizes.
📞 Contact us at +84 93 594 8688 to receive a free consultation and pricing!
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